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Busy Fingers

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Payment options


付款方式 Payment Methods

台灣 Within Taiwan:

・線上ATM轉帳(請於 48小時 內完成付款)

・線上刷卡(VISA、mastercard、JCB 皆可使用)

無提供貨到付款服務

國際 International:

Online credit card payment (VISA, Mastercard, and JCB accepted)

• PayPal (a 5% processing fee will be charged on the total order amount)

•If the package exceeds 1kg, additional shipping fees will apply.

•Estimated delivery time: 3-5 days after dispatch.

 

International Express Mail Service (EMS)

EMS (International Express Mail Service) is an expedited international postal service. Packages are sent between designated cities or delivered by private courier services in the destination country, ensuring the fastest possible handling and delivery.

 

Customs & Duties

1.Orders shipped internationally may be subject to customs inspections or import duties based on local regulations. If applicable, the courier or customs office will notify the recipient for tax payment. Any customs duties or related fees are the recipient’s responsibility.

 

2.The exact duty amount is determined by the local customs authority upon arrival and cannot be estimated in advance. Please be aware of potential customs charges before placing an order.

Shipping & delivery


寄送方式 Shipping Methods

台灣 Within Taiwan:

・7-11 取貨 NTD 60

・全家取貨 NTD 60

・中華郵政 NTD 60

國際 International:

We use EMS (International Express Mail Service) for shipping. 

Shipping rates and delivery times vary depending on the destination country.

 

 

For more details on shipping costs and estimated delivery times, please check your order confirmation or contact us. 

Order tracking


商品為接單後製作,製作時間約7~20天不等,敬請耐心等候。
如有任何問題可聯絡客服信箱 busyfingerstw@gmail.com 

•All products are made to order. Production time varies between 7 to 20 days. We appreciate your patience.

• For any inquiries, please contact our customer service at busyfingerstw@gmail.com.

Sales & refunds


Important Notes on Returns & Refunds

• If you have any questions about the product, please contact us before purchasing.

• Clear communication before purchase helps avoid unnecessary refunds, exchanges, and the time, effort, and cost involved.

 

Return & Refund Policy

• Requests for returns or refunds must be made within 7 days from the day after receiving the item.

• If the request is past the deadline or does not meet our return policy conditions, we reserve the right to decline the return. Please communicate with us before submitting a request.

Customized products are non-refundable due to personal preference.

Return Process:

To request a return, please email us with the following details:

Name

Order Number

Contact Number

Reason for Return

 

Email: busyfingerstw@gmail.com

 

Return Steps:

1. We will contact you within 1~2 business day after receiving your request.

2. Once your return is approved, please ship the complete item within 2 business days and email us with the tracking number and courier details to avoid delays.

3. We will process the refund within 3 business days after receiving and inspecting the returned item.

Refund Process:

1. Credit Card & PayPal Refunds

• Refunds will be processed within 3 days after receiving and verifying the returned item.

• The refunded amount will appear on your credit card within approximately 7 days (depending on your bank).

• If you need to check the refund status, please contact your credit card provider.

Exchange Policy

We do not offer exchanges. If you have any questions about your order, please contact us at busyfingerstw@gmail.com



Privacy


隱私權政策 Privacy policy

本商家致力於遵守保護個人資料的相關法令及本公司隱私保護政策,妥善管理和保護用戶的隱私權

一、本商家以合法公正的方法取得個人資料。
二、本商家依照法律告知蒐集目的,除法律另有規定外,本商家僅在下述蒐集目的範圍内使用個人資料。
三、本商家採取必要且適當的措施以安全管理取得之個人資料。
四、除下述告知範圍或法律另有規定外,本商家不會將個人資料提供給第三人。
五、本商家在接獲顧客本人提出個人資料的確認、修正、停止使用、刪除等相關要求時,將會依法妥適處理。
六、若您的會員帳號密碼遭到冒用,請聯絡本商家,商家將依照您的請求處理您的帳號。(如停止使用或刪除等相關要求)另本商家應於知悉您帳號密碼被冒用時,立即暫停該帳號所生交易之處理及後續利用。

當您於本網站輸入個人資料並開始使用本服務時,即視為您已清楚瞭解並同意以下本網站蒐集、處理或利用您個人資料之目的及用途。

個人資料權益告知——
本商家依據個人資料保護法(以下稱「個資法」)第八條第一項規定,向您告知下列事項,敬請詳閱:
一、蒐集之目的:本商家依下列特定目的,蒐集您的個人資料:
 顧客相關個人資料
 消費者、客戶管理與服務
 行銷
 資(通)訊與資料庫管理
 網路購物及其他電子商務服務
 為提供本商家商品或服務資訊
 為回覆您的詢問
 為提升本商家服務品質

二、個人資料之類別:本商家將收集您的下列個人資料,以便提供服務:
 姓名、地址、電話、電子郵件地址等,足以辨識您的身分,以便提供服務的個人資料。
 其他依法應蒐集之資料類別

三、個人資料利用之期間、地區、對象及方式:
 期間:特定目的之存續期間,或依法、依約應予保留之保存年限(如:商業會計法等),以最晚屆至者為準。
 對象:本商家、業務委外單位、依法有調查權機關或金融監理機關。
 地區:中華民國境內。
 方式:以自動化機器或其他非自動化之利用方式。

四、依據個資法第三條規定,您得就本人之個人資料,要求:
 1、查詢、閱覽或製給複製本,但應以書面向本商家提出請求。本商家應以書面通知請求人准駁之理由,並得酌收必要成本費用。
 2、補充或更正,但您必須為適當之釋明。本商家應以書面通知請求人准駁之理由。
 3、停止蒐集、處理或利用,或予以刪除,但本商家依法因執行業務所必須者,不在此限。
 4、委託代理人提供上開請求者,應提出相關委任文件供本商家確認及審核。
 5、不提供個人資料所致權益之影響:您得自由選擇是否提供個人資料,不過,倘若您拒絕提供必要之個人資料,可能會影響本公司提供有關之服務。

Privacy Policy

Our company is committed to complying with personal data protection laws and our privacy policy to manage and protect users’ privacy rights.

1. Our company collects personal data in a lawful and fair manner.

2. Our company will use personal data only for the purposes disclosed at the time of collection, unless otherwise required by law.

3. Our company takes necessary and appropriate measures to securely manage the personal data collected.

4. Except for the purposes disclosed below or as required by law, our company will not provide personal data to third parties.

5. Our company will handle requests related to personal data confirmation, correction, cessation of use, deletion, etc., in accordance with the law.

6. If your account or password is misused, please contact us, and we will handle your request (e.g., suspending or deleting your account). Additionally, if we become aware that your account password has been misused, we will immediately suspend any transactions or subsequent uses related to that account.

 

By entering your personal data on this website and beginning to use our services, you acknowledge and agree to the following purposes and uses of your personal data.

 

Personal Data Rights Notice

 

In accordance with Article 8, Paragraph 1 of the Personal Data Protection Act (hereinafter referred to as “PDPA”), we provide the following information. Please read carefully:

1. Purpose of Collection:

We collect your personal data for the following specific purposes:

• Customer-related personal data

• Consumer, customer management, and services

• Marketing

• Information and database management

• Online shopping and other e-commerce services

• To provide information about our products or services

• To respond to your inquiries

• To enhance the quality of our services

2. Types of Personal Data:

We will collect the following personal data to provide services:

• Name, address, phone number, email address, and other data sufficient to identify you.

• Other categories of data required by law.

3. Period, Area, Recipient, and Method of Use:

Period: The duration for specific purposes or the retention period required by law (e.g., Business Accounting Act, etc.), whichever is longer.

Recipient: Our company, outsourced business units, law enforcement agencies, or financial supervisory authorities.

Area: Republic of China (Taiwan).

Method: Automated or non-automated methods.

4. Your Rights under the PDPA:

According to Article 3 of the PDPA, you may request:

1. Inquiry, review, or copies of your personal data, but you must submit a written request. We will notify you in writing of the reasons for approving or denying your request and may charge a reasonable fee.

2. Supplement or correction of your personal data, provided that you give an appropriate explanation. We will notify you in writing of the reasons for approval or denial.

3. Cessation of collection, processing, or use of your personal data, or deletion, unless required by law for the execution of business.

4. If you appoint an agent to make these requests, you must provide the relevant authorization documents for verification.

5. Impact of Not Providing Personal Data: You are free to decide whether to provide your personal data. However, if you refuse to provide the necessary personal data, it may affect our ability to provide you with related services.